Improve trust, better results
To succeed as a business, the quality of relationships across the organisation should be assessed from leaders to employees, employees to leaders, employees to employees and employees to customers. The question to the individuals in all these groups is do they honour and respect one another or are they neglected and considered unimportant. It is very easy to see, hear and feel when a trusting relationship exists in an organisation. Trust is made up of two essential components, namely trust in motive and trust in competence. Strong relationships are based on trust and organisations can build a culture of trust by cultivating honesty and integrity in employees’ interactions. An Organisation with trust issues can pay a price.